Payment

This policy outlines the terms and conditions governing payments for bookings made on our website, www.fainstudios.ro . By making a reservation at Fain Studios, you agree to the terms and conditions described below.

1. Accepted Payment Methods

At Fain Studios, full payment is required at the time of booking.. We accept the following payment methods:

  • Credit/Debit Card:: Visa, MasterCard, Maestro.
  • Bank Transfer:Bank details will be provided upon request during the booking process


2. Secure Payments

To ensure the security of all transactions, we use a trusted, secure payment processor. All payment details are encrypted and processed safely. Fain Studios does not store or have access to your full credit or debit card information.

3. Weekend Reservations

For weekend stays (Friday–Sunday), a minimum stay of 2 nights is required..

4. Refunds and Cancellations

  • Cancellations:You are eligible for a full refund only if the cancellation is made at least 14 days prior to the check-in date.
  • Refund Processing:Refunds will be processed within 7 business days of the cancellation confirmation and will be issued using the same payment method used for the original transaction.

5. Non-Payment Policy

Failure to make full payment at the time of booking will result in automatic cancellation of the reservation.

6. Additional Fees

Depending on your chosen payment method or your bank’s policies, additional fees (such as currency conversion or international transfer charges) may apply. Fain Studios is not responsible for such fees and cannot issue refunds for them.

7. Disputes and Payment Issues

If you encounter any issues with your payment or wish to dispute a transaction, please contact us immediately at contact@fainstudios.roWe will investigate the issue and aim to resolve it as quickly as possible.

8. Contact

For further questions or concerns regarding payments, please contact us at:

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